Identification with UM account

What does it consist of?

It is an identification system designed for the University of Murcia's community and others who interact with it. The system is based on the use of agreed credentials and one-time codes, in accordance with the resolution issued by the Secretary General, SG-32/2024 , dated December 3, 2024.

Additionally, this identification system is recognized as a signing method in compliance with the resolution issued by the Secretary General, SG-18/2019 , dated July 18, 2019.

Who is it for?

For the members of any of the following collectives:

  • Students.
  • Public employees of the University of Murcia: Teaching and Research Staff (PDI) as well as Administration and Services Staff (PAS).
  • Other individuals who interact with the University of Murcia.

How can I get it?

Obtaining the system requires prior user registration to verify identity by checking the name and surname listed on the user’s National Identity Document (DNI) or an equivalent identification document, in accordance with Article 9 of Law 39/2015, of October 1, on Common Administrative Procedure of Public Administrations.

Users must meet the following requirements:

  • Be at least 16 years old.
  • Hold a valid and current official identity document (DNI, NIE, or passport).
  • Have a personal mobile phone capable of receiving SMS messages.
  • Have an active email address to receive messages.
  • Not be previously registered in the identification system.

Below are the available options for obtaining the identification system, as well as for registering or updating the mobile phone number associated with the University of Murcia’s information systems.

Obtaining a UM Account Identification System

The system can be obtained through four different methods, either in person or remotely, depending on the nature of your relationship with the University of Murcia. These methods include identity verification and data collection, as detailed in the following link .

Registering or updating the mobile phone number registered by the University of Murcia’s information systems

You can register or update your mobile phone number using one of the following options:

If in doubt it is possible to make a request through the ATICA User Support Center, from Monday to Friday from 8:00 a.m. until 8:00 p.m. through any of the means described below:

Telephone: 868 88 42 22

Email: dumbo@um.es

Web: https://dj.um.es/

WhatsApp: 690 94 67 28

How can I use it?

Entering the email address and its associated password.