Accessibility Statement

Compliance status

This website is partially compliant with RD 1112/2018, due to the exceptions and lack of compliance with the aspects described below.

Content not accessible

The content listed below is not accessible for the following reasons:

  1. Lack of compliance with RD 1112/2018.

    • There could be specific editing errors on some web pages, both in HMTL content and in final documents, published after September 20, 2018.

    • The processing of some complex components may not correspond to the standard (WCAG 4.1.1).

    • Some components do not work exactly as standard (WCAG 4.1.2).

    • The date selection component cannot be fully taken advantage of through a keyboard interface [requirement number 9.2.1.1 Keyboard of UNE-EN 301549:2019].

    • The focus is not visible in the video playback component [requirement number 9.2.4.7 Visible focus of UNE-EN 301549:2019].

  2. Unreasonable burden.

    • Does not apply.

  3. The content does not fall within the scope of applicable law.

    • There could be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on May 26, 2022.

The method used to prepare the statement has been a self-assesment carried out internally by the body itself.

Declaration last revised on Dec 16, 2024.

Observations and contact information

You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

  • Report any possible non-compliance by this website.

  • Convey other access difficulties to the content.

  • Make any other inquiry or suggestion for improvement regarding the accessibility of the website.

These communications can be made via the ATICA User Support Center, from Monday to Friday from 8:00 a.m. until 8:00 p.m. through any of the means described below:

Telephone: 868 88 42 22

Email: dumbo@um.es

Web: https://dj.um.es/

WhatsApp: 690 94 67 28

You can present one of the following:

  • A complaint regarding compliance with the requirements of RD 1112/2018.

  • A request for accessible information regarding:

    • Contents that are excluded from the scope of the application of RD 1112/2018 as established by article 3, section 4.

    • Contents that are exempt from compliance with accessibility requirements because they impose an unreasonable burden.

In the Request for accessible information, the facts, reasons, and request that make it possible to verify that it is a reasonable and legitimate request must be clearly specified.

Through the procedure for requesting information and complaints about accessibility of the Electronic Office of the University of Murcia, as well as the rest of the options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and processed by the Area of Information Technologies and Applied Communications (ATICA) of the University of Murcia.

Application procedure

Once a request for accessible information or complaint has been made, if it has been rejected, the decision has not been agreed to, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having obtained a response.

The claim can be filed through the procedure for requesting information and complaints about accessibility of the Electronic Office of the University of Murcia, as well as the rest of the options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Claims will be received and processed by the General Secretariat of the University of Murcia.

Optional content

On the website:

  • Whenever a date selection component is used there will be an alternate accessible way to enter a date though a keyboard interface.